Support Hub

Knowledge for Builders

Quick guides, core concepts, and security details for the modern shipping workflow.

Getting Started Ask on Discord

Fast Start

Core Concepts

Security

Developer API

Plan & Billing

Help & FAQ

Frequently Asked Questions

Where can I find Planelo documentation?

The Planelo Help Center at https://planelo.app/help/ covers getting started, API keys, security, billing, and automation.

Does Planelo encrypt my ideas?

Yes. Idea titles and bodies are encrypted at rest. See the encryption overview in the Help Center for details.

How do I upgrade to Pro?

Upgrade from the Planelo app settings. If billing does not sync, see the upgrade troubleshooting guide in Help.