Help Center
3 min read

Frequently Asked Questions

Quick answers for the busy builder. Still stuck? Reach out to our team directly.

Common questions

Is my data private?

Yes. Your Idea content is encrypted and unreadable by anyone but you. For more technical details, see our Encryption Overview.

Do you use iCloud sync?

No. Planelo uses its own secure backend. This allows for cross-platform sync (iOS/macOS/Android) and robust API integrations. See Data Residency.

Can I use AI agents?

Absolutely. Planelo is built for builders. You can use API keys to connect any LLM or automation script. Start with our API Key Guide.

Can I export my data?

Yes, your data is yours. We offer several export options including a full JSON dump via the API. More info in our Export Guide.

Question not answered?

Our team is happy to help with technical questions, bug reports, or workflow advice.

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Last updated: February 2026

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Frequently Asked Questions

Where can I find Planelo documentation?

The Planelo Help Center at https://planelo.app/help/ covers getting started, API keys, security, billing, and automation.

Does Planelo encrypt my ideas?

Yes. Idea titles and bodies are encrypted at rest. See the encryption overview in the Help Center for details.

How do I upgrade to Pro?

Upgrade from the Planelo app settings. If billing does not sync, see the upgrade troubleshooting guide in Help.